What kinds of classes does ALEOLI offer?
We offer Reformer Pilates, Mat Pilates, and Yoga. Each class is designed to meet different fitness levels and goals.

Are classes appropriate for all levels?
Yes. Everyone is welcome. For Reformer Pilates, we recommend starting with Introduction Reformer or Flow & Let Go about 5 times before moving into higher intensity classes. Mat Pilates is beginner friendly and a wonderful way to begin your practice.

How long are ALEOLI classes?
Reformer Pilates is 50 minutes (except Pilates Sprint, which is 40 minutes)
Mat Pilates is 50 minutes
Yoga is 60 minutes

What should I bring to class?
Reformer Pilates → Grip socks are required
Mat Pilates → A mat is required (bring your own, or rent a mat towel for $5 or purchase for $25)

What should I do if it’s my first time at ALEOLI?
Arrive 10 to 15 minutes early to check in at the front desk, sign your waiver, and take a quick tour so you feel comfortable before class begins.

Can I extend my pass if I am traveling or sick?
Yes. Pass extensions are available for $15. Please call the front desk or email kiara@aleolicafe.com to request an extension.

How do I book Playcare?
Parents purchase Playcare under their own name. Once purchased:

1. Log in to the ALEOLI app

2. Select your child’s Playcare session under your profile

3. Call the studio or email info@aleolicafe.com if you need assistance and our front desk will make sure your Playcare credits are active so you can book with ease

What ages are welcome in Playcare?
Children ages 6 months through 6 years are welcome.

Can I stay with my child in Playcare?
Yes. Parents may stay for the first 15 minutes to help little ones settle in. After that, children remain with our nanny staff, and parents are welcome to check in anytime.

How will I know if my child needs me during Playcare?
Parents receive a buzzer. If your child needs to be changed or is upset for more than 15 minutes, we will page you immediately.

What is ALEOLI’s cancellation policy?
Cancellations must be made at least 8 hours before class to keep your credit. Any cancellation made within 8 hours of class time is considered a late cancel and will result in a loss of credit. Clients may call ahead of class time to reschedule the same day without penalty. A $20 no show fee applies to all missed classes without notice. For clients with unlimited memberships, late cancels will result in a $15 fee per occurrence.

What is ALEOLI’s phone and recording policy?
Phones must remain silenced and put away during class. No texting, calling, or browsing is permitted. If a phone becomes distracting, the instructor may ask you to step outside for your safety and the safety of others.
Recording is only allowed from the corners or back of the room where it is least disruptive. If another client comes into your frame, you must ask their permission before sharing or posting. Recording should never interfere with the instructor’s teaching or the flow of class.
This policy protects the privacy of our clients, ensures safety on the equipment, and maintains the focused, welcoming atmosphere that makes ALEOLI special.