PLEASE READ CAREFULLY BEFORE SIGNING – THIS DOCUMENT LIMITS YOUR LEGAL RIGHTS ASSUMPTION OF RISK, WAIVER, RELEASE OF LIABILITY AND INDEMNITY AGREEMENT

Participant aged 18 or over:

This is a legally binding agreement between you and ALEOLI PLAY AND WORKSPACE, LLC, doing business as ALEOLI ME TIME STUDIO (“ALEOLI”). The undersigned adult participant and the parent or legal guardian of any minor participant shall collectively be referred to as “you” or “your” in this Agreement.

This Agreement covers all of the services provided to you by ALEOLI, as well as your use of any premises, facilities and/or equipment in connection with ALEOLI.

ASSUMPTION OF RISK: You agree that if you engage in any training, physical exercise or activity, or you enter the premises or use any facility or equipment on the premises for any purpose (the ‘Training’), you do so at your own risk and assume the risk of any and all injury and damage you may suffer while Training, using equipment at the premises or provided by the Instructors and ALEOLI, and all risks associated with Training and use of the facilities. This assumption of risk includes, without limitation, injuries or damages arising out of the active or passive negligence of Instructors and ALEOLI. You assume all inherent and other risks of your participation in the Training, and use of the premises including any activity, class, program, instruction, or event. Your assumption of risk includes, but is not limited to, all risks associated with use of any space, locker, sidewalks, parking lots, coffee shop, Playcare all other areas and facilities on the premises. You agree that you are voluntarily participating in the Training and/or any of the activities noted above or related to the Training and you are assuming all risk of injury, death, illness, damage, or loss to you or your property that might result, including, without limitation, loss, or theft of your personal property.

RELEASE: You agree on behalf of yourself (and all your personal representatives, heirs, executors, administrators, agents, and assigns) to release and discharge ALEOLI, Instructors, Trainer’s employees, agents, representatives, successors, and assigns from any and all claims or causes of action (known or unknown), arising out your participation in Training or any other activity and use of the premises, whether or not arising from the active or passive negligence of ALEOLI or otherwise and you hereby waive your right to bring, initiate and/or participate in any such claim or action (the “Release”). This Release does not include gross negligence or intentional acts, but it does include, without limitation, injuries which may occur as a result of (a) your use of exercise equipment or facilities which may malfunction or break, (b) improper maintenance of any exercise equipment, premises or facilities, (c) negligent Training, instruction, or supervision, (d) negligent hiring or retention of employees, and/or (e) injuries sustained while on the premises or traveling to or from the premises, including injuries resulting from negligent maintenance of the facility or premises. INDEMNIFICATION: By signing this agreement, you hereby agree to defend, indemnify, and hold the Instructors and ALEOLI harmless from and against any and all losses, costs, expenses, liabilities, damages, whether direct, incidental or indirect, Instructors and ALEOLI may incur or suffer due to your participation in Training, use of the premises, and all services provided by ALEOLI to you.

If you are signing this Agreement on behalf of a minor child, you represent and warrant that you are the parent or legal guardian of the minor and have full legal authority to execute this Agreement on the child’s behalf. You agree that the terms of this Agreement, including the Assumption of Risk, Release, and Indemnification provisions, apply fully and equally to the minor participant.

You understand and agree that participation in ALEOLI’s Playcare services and youth-related activities involves inherent risks, including but not limited to falls, collisions with other children, use of toys or play equipment, group interaction, communicable illness exposure, and injuries resulting from normal childhood activity. You voluntarily assume all risks of injury, illness, damage, or loss arising from the minor’s participation in Playcare or presence on the premises.

You acknowledge and agree to the following Playcare conditions:

• The parent or legal guardian must remain on ALEOLI premises at all times while the child is in Playcare.
• A pager or communication device may be issued, and you agree to respond in person within ten (10) minutes of notification.
• Children exhibiting fever within the past 24 hours, vomiting, contagious illness, or visible symptoms of illness will not be admitted.
• Children displaying aggressive, unsafe, or disruptive behavior may be removed from Playcare and returned to the parent or guardian immediately.
• ALEOLI reserves the right to refuse or discontinue Playcare services at its sole discretion for safety or operational reasons.

On behalf of the minor, you hereby release and discharge ALEOLI, its owners, employees, agents, contractors, and representatives from any and all claims arising from or related to the minor’s participation in Playcare or presence on the premises, including claims arising from ordinary negligence.

You further agree to indemnify and hold harmless ALEOLI PLAY AND WORKSPACE, LLC and ALEOLI ME TIME STUDIO from any claims, demands, or causes of action brought by or on behalf of the minor, or by any third party, arising from the minor’s participation in Playcare or use of the premises.

You expressly agree this Assumption of Risk, Waiver, Release of Liability and Indemnity Agreement is intended to be as broad and inclusive as permitted by the laws of the State in which the Training is conducted and the premises are located and that if any provision is held invalid or unenforceable, it will not affect any other provisions. You acknowledge that ALEOLI is not in the business of selling weightlifting or exercise equipment, or any Training-related products to the public, and the use of any of these items is incidental to the service provided by ALEOLI. You understand and agree that ALEOLI does not place and has not placed such items into the stream of commerce. You warrant and represent that you are in good health and have adequate physical capacity to participate in the Training and accept responsibility for any medical expenses incurred by you in connection with the Training. You acknowledge you have carefully read everything written in this Agreement and understand it is a complete release of liability of ALEOLI and Instructors and an express assumption of risk and indemnity by you. You are aware and agree that by signing this Agreement, you are giving up your right to bring a legal action or assert a claim against ALEOLI and Instructors for negligence or for your use of any allegedly defective product. You confirm you have voluntarily signed this Agreement and agree no oral or other representations, statements, or inducements, apart from this written Agreement, have been made to you by ALEOLI or anyone on behalf of ALEOLI.

This Agreement shall be governed by the laws of the State of Texas. Any dispute arising out of or relating to this Agreement or Participant’s relationship with ALEOLI shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association in Fort Bend County or Harris County, Texas. Participant and ALEOLI knowingly and irrevocably waive the right to a trial by jury. All proceedings shall be conducted on an individual basis only, and Participant waives any right to participate in a class, collective, or representative action. If any portion of this arbitration provision is found unenforceable, the remaining portions shall remain in effect; however, if the class action waiver is found unenforceable, the arbitration provision shall be void.

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between Participant and ALEOLI regarding participation, liability, and studio policies.

By signing below or by purchasing, booking, enrolling, or entering the premises, Participant acknowledges that he or she has carefully read this Agreement, understands its contents, understands that legal rights are being waived, and agrees to be legally bound by its terms.

Participant aged 18 or over:

Operated by ALEOLI PLAY AND WORKSPACE, LLC

23402 Kingsland Blvd., Suite 500

Katy, TX 77494

(832) 469-3491

info@aleolicafe.com

By purchasing, booking, enrolling, or participating in any service at ALEOLI ME TIME STUDIO, you acknowledge and agree to the following policies.

• Drop-in classes may be booked up to 5 days in advance.
• Standard Members may book classes up to 15 days in advance.
• Annual Members may book classes up to 30 days in advance.
• Memberships provide access to reserve classes but do not guarantee placement in any specific class, time slot, or instructor.
• Class availability is subject to capacity limits, booking windows, studio policies, and overall demand.

We maintain an 8-hour cancellation policy.

You may cancel any class reservation at least 8 hours prior to the scheduled class start time with no penalty. The class credit will remain available for you to rebook.

Cancellations made within 8 hours of the scheduled class start time are considered a Late Cancellation.

• If booked using a class package, the session will be forfeited.
• If booked under an Unlimited Membership, a $15 late cancellation fee will be charged
• Cancellations made within the 8-hour window may be rebooked only if there is availability later that same day. If no same-day availability exists, the class credit will be forfeited.
• A class that is booked but not attended is considered a No Show.
• If booked using a class package, the session will be forfeited
• If booked under an Unlimited Membership, a $20 no-show fee will be charged.

Switching Classes

If you are outside of the 8-hour cancellation window, you may cancel and rebook another class without penalty.

If you are within the 8-hour window, cancellation and rebooking will still be subject to the same-day availability rule stated above.

How to Cancel

All cancellations must be completed through the ALEOLI app or your Mindbody account.

Email, phone, or social media messages do not guarantee cancellation.

If you experience technical issues, contact info@aleolicafe.com immediately.

New Clients

Please arrive at least 10 minutes prior to your first class. All new clients must receive equipment and safety instruction before participating.

Clients arriving at or after the scheduled class start time will not be permitted to join and the class credit will be forfeited.

We provide a 5-minute grace period.

Clients arriving more than 5 minutes after the scheduled start time (according to the studio clock) may be denied entry and their spot may be released to a waitlisted client.

Late arrivals will result in forfeiture of the class credit.

If a class is full, you may join the waitlist through the ALEOLI app.

5 waitlist spots are available for each class.

• Clients may join the waitlist up to 2 hours prior to class start time.
• You must have an active membership or class credit to join.
• If a spot becomes available, you will automatically be added and notified by email

and/or text (if opted in).

• Once added to class, the reservation is confirmed and subject to the 8-hour cancellation policy.
• Joining the waitlist is the same as booking the class. Clients are responsible for monitoring their booking status.

Playcare is offered as a short-term drop-in service for a maximum of 1–2 hours.

• Parent or legal guardian must remain on ALEOLI premises at all times.
• A pager device will be issued for communication. Parents must respond in person within 10 minutes of notification.
• Sick children will not be admitted. This includes fever within the past 24 hours, vomiting, contagious illness, or visible symptoms of illness.
• Children displaying aggressive, unsafe, or disruptive behavior may be returned to the parent immediately.
• Missed or unattended playcare reservations may be recorded as no-shows.
• ALEOLI reserves the right to refuse or discontinue playcare services at its discretion.

Some memberships include complimentary beverages.

• Complimentary beverages are limited to one (1) drink per member per day.
• Benefits are limited to the individual named on the membership account.
• Benefits are non-transferable and non-redeemable for cash.
• All items are subject to availability.

When booking a class, you are reserving the ALEOLI workout experience, not a specific instructor.

Instructors are subject to change without notice.

Recurring memberships must be canceled in writing by emailing info@aleolicafe.com at least 30 days prior to the next billing date.

Early termination of a recurring membership may result in a $99 termination fee.

Memberships may be paused once per calendar year for up to one month.

Additional pauses may be granted at management discretion and do not establish precedent.

Paid-in-full memberships are non-cancelable and non-refundable.

To protect the privacy of participants and maintain the integrity of the class environment, personal recording, photography, or video capture during classes is permitted only under limited conditions. Any personal recording must be conducted solely from a designated area of the room, as determined by ALEOLI staff, and must not interfere with instruction, equipment use, visibility, or the experience of other participants.

Participant may not record, photograph, or capture the image, likeness, or voice of any other participant without that individual’s prior express consent. Recording must be limited to the Participant’s own activity and must not include other participants in identifiable form unless written consent has been obtained.

ALEOLI instructors and staff retain full discretion to restrict, limit, or prohibit recording at any time if, in their judgment, such recording creates a distraction, interferes with instruction, compromises privacy, disrupts the class environment, or poses a safety concern. Participant agrees to immediately comply with any request to reposition, cease recording, or discontinue participation if directed by ALEOLI personnel.

Failure to comply with recording policies may result in removal from class, forfeiture of session credit, suspension of recording privileges, or termination of membership in accordance with studio policies.

Participant grants ALEOLI the irrevocable right and permission to photograph, record, or otherwise capture Participant’s image, likeness, voice, and participation in classes, events, or activities conducted at the premises. Participant authorizes ALEOLI to use such recordings or images for lawful promotional, marketing, advertising, social media, website, and educational purposes without compensation. Participant waives any right to inspect or approve the finished product and releases ALEOLI from any claims arising out of the use of such media, including claims for invasion of privacy, defamation, or misappropriation of likeness.

As a matter of studio practice and respect for Participant privacy, ALEOLI will make reasonable efforts to request verbal or written permission prior to capturing identifiable images or recordings intended for marketing use. However, Participant acknowledges that this Agreement constitutes full and binding consent to such use, and that failure to request permission in a particular instance shall not invalidate or limit the rights granted herein.

If this Agreement is executed on behalf of a minor, the parent or legal guardian grants the same authorization on behalf of the minor.

Participant authorizes ALEOLI and its representatives to obtain emergency medical treatment for Participant in the event of injury, illness, or medical emergency occurring on the premises or during participation in any activity. Participant acknowledges that ALEOLI has no duty to provide medical care but may act in good faith in securing emergency assistance. Participant agrees to be financially responsible for all medical services rendered and releases ALEOLI from liability for actions taken in good faith to obtain or provide emergency assistance.

ALEOLI shall not be liable for any failure to perform or interruption of services due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, public health emergencies, governmental orders, utility failures, labor disputes, instructor illness, or other unforeseen circumstances. In such events, ALEOLI reserves the right to suspend services, modify operations, transition to alternative formats, or adjust schedules without refund except as required by law.

Participant agrees to conduct himself or herself in a respectful and appropriate manner at all times while on ALEOLI premises or participating in ALEOLI activities. Harassment, discrimination, aggressive behavior, disruptive conduct, solicitation of members, unauthorized recording of classes, or conduct deemed unsafe or inappropriate may result in immediate removal from the premises and termination of membership without refund. ALEOLI reserves the right, in its sole discretion, to refuse service or terminate participation for violation of studio policies or behavior inconsistent with ALEOLI’s community standards.

By enrolling in a membership or purchasing services, Participant authorizes ALEOLI to charge the payment method on file for all applicable fees, including recurring membership dues, late cancellation fees, no-show fees, retail purchases, and outstanding balances. Participant agrees not to initiate a chargeback or payment dispute without first providing ALEOLI written notice and an opportunity to resolve the matter. Participant agrees to reimburse ALEOLI for any fees, costs, or penalties incurred as a result of improper chargebacks or declined payments, including collection costs and reasonable attorneys’ fees.

Memberships, class packages, credits, promotional offers, and café benefits are personal to the Participant and are non-transferable, non-shareable, and may not be resold or assigned without written consent from ALEOLI.

Participants must meet minimum age requirements established by ALEOLI for fitness classes and use of equipment. Minors may participate only with written parental consent and in accordance with studio policy. ALEOLI reserves the right to restrict participation based on age, safety considerations, or instructor discretion.

Participant acknowledges that food and beverage products served at ALEOLI may contain or come into contact with common allergens including, but not limited to, dairy, nuts, soy, wheat, and gluten. Participant assumes full responsibility for informing ALEOLI of any allergies or dietary restrictions and consumes all food and beverages at his or her own risk. ALEOLI shall not be liable for allergic reactions or food-related sensitivities.

To the fullest extent permitted by law, and notwithstanding any other provision of this Agreement, ALEOLI’s total cumulative liability for any claim arising out of or relating to participation, services, or this Agreement shall not exceed the total amount paid by Participant to ALEOLI during the twelve (12) months preceding the event giving rise to the claim.

All sales of memberships, class packages, retail, café items, and event bookings are final. No refunds.

All classes must be paid for in advance.

ALEOLI is not responsible for lost or stolen personal property.

ALEOLI reserves the right to refuse service to anyone.

dba ALEOLI ME TIME STUDIO

Your privacy is important to us. This Privacy Policy explains how ALEOLI PLAY AND WORKSPACE, LLC (“ALEOLI,” “we,” “our,” or “us”) collects, uses, maintains, and protects your information when you visit our website, use our mobile applications, book services, contact us by phone or email, or interact with us in person at our studio.

As our services evolve, we may update this Privacy Policy to reflect operational, legal, or regulatory changes. We encourage you to review this policy periodically.

Personal data refers to information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

This may include:

• Name
• Email address
• Mailing address
• Telephone number
• Date of birth
• Payment and billing information
• Health information relevant to fitness participation
• Emergency contact information
• Information related to minor children enrolled in playcare

ALEOLI PLAY AND WORKSPACE, LLC, located at:

23402 Kingsland Blvd., Suite 500

Katy, TX 77494

(832) 469-3491

info@aleolicafe.com

is responsible for the processing of your personal data when you interact with us through our website, mobile app, booking system, email, phone, or in person at our studio.

We may collect personal information in various ways, including but not limited to when you:

• Visit our website
• Create an account
• Book a class or membership
• Enroll a child in playcare
• Purchase retail or café items
• Subscribe to email communications
• Contact us through forms or email

You may be asked to provide:

• Name
• Email address
• Mailing address
• Telephone number
• Credit or debit card information
• Emergency contact details
• Relevant health disclosures

You may visit our website anonymously. However, certain services (such as booking classes or purchasing memberships) require personal information.

We may collect non-personal information automatically when you interact with our website, including:

• Browser type
• Device type
• Operating system
• Internet service provider
• IP address
• Pages visited, and time spent on site

This information helps us improve website functionality and user experience.

If you book or participate in fitness classes, we may collect health-related information such as injuries, medical conditions, or physical limitations. This information is used solely to:

• Promote your safety
• Adjust instruction when appropriate
• Help you assess whether participation is suitable

Health information is treated with heightened confidentiality and used only for operational and safety purposes.

If enrolling a minor child in playcare services, we may collect:

• Child’s name and date of birth
• Emergency contact information
• Allergy or medical information
• Authorized pick-up information

This information is used strictly for child safety and operational purposes.

We may use your information to:

• Process bookings and payments
• Manage memberships
• Provide customer support
• Communicate scheduling updates
• Send studio announcements or promotions (if opted in)
• Maintain safety records
• Improve our services

We do not sell your personal information.

We may share necessary information with trusted third-party providers who assist with:

• Payment processing
• Booking platforms (such as Mindbody)
• Email marketing services
• Website hosting
• Business operations

These providers are required to protect your information and use it only for service-related purposes.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or storage system can be guaranteed to be 100% secure.